If you send bulk emails to your customers or partners yourself, you need the Mail Merge method to accomplish the task without third-party services. It helps personalize the mailing providing a personal appeal to each recipient and sending each email to a unique address.
However, there are many complaints about following shortages of Word mail merge:
- It doesn’t customize the email subject.
- You can't send messages with CC or BCC. Each email can have only one recipient address.
- You do not view messages in full before sending, only the text.
- The main disadvantage is that you cannot add attachments to the mailing.
To solve this issue, try the
Mail Merge with Attachments freeware to personalize individual content & attachments of mass mailings directly from Outlook.
For answers to your questions and issues on Outlook and Exchange Server read my blog about Outlook
https://www.outlookfreeware.com/en/blog/